How to contact us
For questions about a charge, course access, digital delivery, refunds, or other customer-service matters, contact Vantora Retail LLC by email.
Course access and digital delivery
After a successful payment, digital course access instructions are sent electronically to the email address provided at checkout. If you do not receive access, please contact us and include the email address used for the purchase and the course name.
For your security, do not send full payment-card numbers, CVV codes, passwords, Social Security numbers, or other sensitive authentication information by email.
Billing, refunds, and disputes
If you believe you were charged more than once, did not receive the product you purchased, or have another billing concern, contact us so we can review the transaction.
Because our products are digital, purchases are generally considered final after digital access or delivery has been provided. Reasonable refund requests are reviewed, and refunds are provided when required by applicable law. When possible, contact us within 7 days of purchase.
Independent training notice
Vantora Retail LLC provides independent educational content. Product and company names referenced in our courses are used for educational identification purposes only. Vantora Retail LLC is not affiliated with or endorsed by Microsoft, JetBrains, Apple, Google, or Adobe.